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16th October 2014
05:03pm BST
Sheri from South Shields said:
“I felt sick when I read it, I was in shock, I didn’t know what to think. I’d sent a message on Wednesday night telling her about family life and then I got the reply on Thursday.
“Obviously we know that nan wasn’t going to ever reply, it was just something we did as a comfort for ourselves, because she loved to text. So you can imagine what I was thinking seeing a message flash up from her.”
Confused by the reply, and questioning how her grandmother could possibly reply from her grave, Sheri rang the phone number to have her call picked up by another person.
The person who answered confessed she had sent the replies.
After contacting O2, Sheri was told that the number had since been given to another customer after it wasn’t used for three years.
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