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30th October 2015
09:14am GMT
We're aware payments to some A/C's have been delayed this morning.We' re working to resolve.Will update ASAP. Apologies for inconvenience.
— Bank of Ireland (@talktoBOI) October 30, 2015
“We are aware that payments to some accounts have been delayed this morning,” the statement read.
“We are working to resolve this and we are providing updates to customers throughout the morning. “We apologise for any inconvenience.”
In replies to some of their customers, the bank revealed that it appears to be "credits from other banks that are delayed" and that they “don’t have a time frame at the moment” for when the problem will be resolved.
They added that they will update customers via Twitter and their other online channels. A number of customers took to Twitter this morning to express their annoyance with the glitch.
@bankofireland. Either the hour back or Bank Holiday knocked you off kilter? — Irish Running Girl (@IrishRunningGir) October 30, 2015
Where's my wages @bankofireland
— MessicaAlba (@MessicaAlba) October 30, 2015
@bankofireland any idea when we will get paid?!! — Aeron Malone (@aeronmalone) October 30, 2015
#BankofIreland bit of a joke .. Second time this has happened in the last year .. End of the month and lots of bills due to be paid
— Terry Cassells (@terrycassells) October 30, 2015
@bankofireland no wages this morning, when do you expect this to be rectified please????? — Marie Cronin (@marie_86_) October 30, 2015
Every Bank of Ireland customer right now #bankofireland #boi pic.twitter.com/ZomPEyqNII
— Holly (@HollyShortall) October 30, 2015
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